Shipping Policy

Last updated: 3 November 2026

Burnet & Weave currently delivers within the United Kingdom.

Processing and Delivery

Orders are processed and fulfilled by our carefully selected suppliers and fulfilment partners. Processing times may vary depending on the product and supplier.

Estimated delivery times and any applicable shipping charges will be shown at checkout before you complete your purchase.

Some products may be dispatched separately if your order contains items fulfilled from different locations. This means you may receive more than one parcel.

Unless otherwise agreed, orders will be delivered without undue delay and within 30 days of the contract being formed, in accordance with UK consumer law.

Shipping Costs

Shipping charges, where applicable, are calculated at checkout.

We offer standard UK delivery from £4.99, with free delivery on eligible orders over £65.

Some products may have different delivery charges depending on the supplier or fulfilment arrangements.

The final shipping cost will always be displayed at checkout before payment.

Tracking

Where tracking is available, you will receive tracking information after your order has been dispatched.

If your order contains products from multiple suppliers, you may receive separate tracking information for each parcel.

Delivery Delays

Occasionally, deliveries may be delayed due to circumstances outside our reasonable control, including courier disruptions, severe weather or supplier delays.

If you experience a significant delay or have concerns about your delivery, please contact us at hello@burnetandweave.com.

We will investigate the issue and work with the relevant fulfilment partner to arrange an appropriate resolution.

Your statutory rights regarding late or undelivered goods remain unaffected.

Incorrect Delivery Details

Please check your delivery address carefully before placing your order.

If you notice an error after ordering, contact us as soon as possible.

We will make reasonable efforts to update your delivery details, but we cannot guarantee that an address can be changed once an order has entered fulfilment.

Missing or Lost Parcels

If your order has not arrived within the expected delivery period, please contact us.

We will investigate the issue with the relevant supplier or courier.

Responsibility for the goods generally remains with Burnet & Weave until they are delivered into your physical possession or that of a person you have identified to receive them, in accordance with applicable UK consumer law.

Contact Us

For questions about your order or delivery, please contact:

Burnet & Weave
Email: hello@burnetandweave.com

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Burnet & Weave | Family. Home. Life.